PRIVACY POLICY
This Privacy Policy explains how SlackaHead (Proprietorship Business operating in Bangladesh) ("SlackaHead", "we", "us", "our") collects, uses and protects the personal information of users ("User", "you", "your") who access or use our website www.slackahead.com, applications and services ("Services").
By using SlackaHead, you confirm that you have read, understood and agreed to this Privacy Policy. If you do not agree, you must immediately stop using the Services.
For questions: support@slackahead.com
1. DEFINITIONS
"SlackaHead", "we", "us", "our" – means SlackaHead (Proprietorship Business in Bangladesh)
"You", "User" – means any individual who accesses or uses our Services.
"Website" – refers to www.slackahead.com
"Personal Information" – means any information that can identify a User.
"Third Party" – refers to any company or service provider other than SlackaHead.
2. INFORMATION WE COLLECT
We may collect the following types of information:
(a) Information you provide directly:
- Name
- Email address
- Phone number
- Password
- Payment details (through secure payment gateways)
- Education or learning-related preferences
- Address or location if provided
- Queries or support requests
(b) Information collected automatically:
- IP address
- Device type
- Browser type
- Usage data, clicks, and site activity
- Referrer URL
(c) Information from third-party login:
If you sign up using Google/Facebook/Apple, we may receive limited profile information.
3. HOW WE USE YOUR INFORMATION
We may use your information to:
- Provide access to courses, books and educational materials
- Process payments
- Maintain your account
- Improve the platform and user experience
- Provide support
- Send notifications and updates
- Prevent fraud, abuse and misuse
- Comply with legal requirements
We do not sell personal data to anyone.
4. COOKIES & TRACKING
SlackaHead uses cookies to:
- Remember your login
- Improve performance
- Personalize user experience
- Track usage patterns
You may block cookies in your browser, but some features may not work properly.
5. HOW WE SHARE YOUR INFORMATION
We may share information with:
- Payment gateways
- Hosting services
- Analytics and marketing providers
- Customer support tools
- Legal authorities if required
All sharing is done securely and only when necessary.
6. SECURITY
We take reasonable technical and organizational measures to protect data.
However, no system is 100% secure. You use the Services at your own risk.
7. DATA RETENTION
We retain data as long as:
- Your account is active, or
- It is legally required
- It is needed for business or security reasons
After that, we delete or anonymize it.
8. YOUR RIGHTS
You may request:
- Access to your data
- Correction of incorrect data
- Deletion of your account where legally applicable
- Stop receiving marketing emails
Contact: support@slackahead.com
We may verify your identity for security.
9. CHILDREN
Our Services are not intended for users under 18 without parental/guardian consent.
10. INTERNATIONAL USERS
By using the Website, you consent to data being processed in Bangladesh.
11. CHANGES TO THIS POLICY
SlackaHead may modify this Privacy Policy anytime without prior notice.
Continued use of the Services means you accept the updated terms.
12. CONTACT
SlackaHead (Proprietorship Business)
Dhaka, Bangladesh
Email: support@slackahead.com
Website: www.slackahead.com