SlackaHead

This Refund Policy applies to all purchases made through www.slackahead.com operated by SlackaHead (Proprietorship Business) in Bangladesh.

1. ALL SALES ARE FINAL

To the fullest extent permitted by law:

All purchases made on SlackaHead are strictly non-refundable and non-cancellable, whether accidental, mistaken, intentional, or otherwise.

No refund will be issued for:

Wrong purchase
Change of mind
Personal dissatisfaction
Device or internet issues
Non-use or partial use of a course
Failure to achieve expected results or outcomes
E-books or downloadable digital materials

2. ONLY EXCEPTION: PERMANENT TECHNICAL MALFUNCTION

A refund may only be considered in one limited case:

If the User is permanently unable to access the purchased content solely due to SlackaHead's own technical malfunction, and SlackaHead cannot fix or restore access after reasonable attempts.

Refund will not apply for:

Temporary outage
User's own internet/device problem
Browser or app compatibility issues
Problems solved by recommended steps

SlackaHead reserves the exclusive right to determine what qualifies as a permanent technical malfunction.

3. REFUND PROCESS (IF ELIGIBLE)

If you believe you are eligible:

Email: support@slackahead.com

Subject: Refund Request – Technical Issue

Include:

Name
Phone/email used
Order ID
Course name
Screenshots if possible

SlackaHead may ask for troubleshooting steps. If verified, SlackaHead may offer:

Temporary access extension
Alternative content
Partial or full refund (at SlackaHead's discretion)

4. REFUND METHOD

Refund is processed only to the original payment method or as credit/voucher.

Time: 7–14 working days

SlackaHead is not responsible for bank delays.

5. CHARGEBACK ABUSE

Unjustified chargebacks may result in:

Account suspension
Service termination
Legal action if needed

6. CHANGES

SlackaHead may modify this policy anytime without prior notice.

7. CONTACT

SlackaHead (Proprietorship Business)

Dhaka, Bangladesh

support@slackahead.com